Privacy Policy
Privacy Policy
Introduction
Welcome to Mrfabrics, and thank you for choosing us as your preferred shopping destination. Your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your data as you use the Mrfabrics website at www.mrfabrics.in ("Website"). By accessing or using our Website, you agree to the terms and conditions of this Privacy Policy. If you do not agree with any aspect of this Policy, we kindly request that you refrain from using our Website.
1.Refund Policy
Return and exchange only possible if there is any defect in the product or you received any other fabric apart from what you ordered maam.
You can make a parcel opening video for the same.
Size Exchanges:
You can exchange sizes for the same product, including the same style and color, within two days of receiving your order.
- Contact our customer support at mrfabrics.contact@gmail.com for assistance.
Shipping Costs:
Shipping costs for returns are covered once for eligible return items.
Reach out to us for guidance on the exchange or return process.
Complaints and Issues:
- Report any issues, defects, or damages within two days of delivery for a prompt resolution.
- To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Keep the receipt or proof of purchase.
Return Process:
Contact us at mrfabrics.contact@gmail.com to start a return.
- If your return is accepted, we’ll provide a return shipping label and instructions.
- Items sent back without first requesting a return will not be accepted.
Damages and Issues:
- Inspect your order upon reception and contact us immediately at mrfabrics.contact@gmail.com if the item is defective, damaged, or incorrect.
Non-returnable Items:
- Discounted items, custom products (special orders or personalized items), and personal care goods cannot be returned.
- Sale items and gift cards are non-returnable.
Exchanges:
- The fastest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.
Refunds:
- We’ll notify you once we’ve received and inspected your return.
- If approved, the refund will be processed to your original payment method within 10 business days.
- If more than 15 business days have passed since the approval of your return, contact us at mrfabrics.contact@gmail.com.
For more information, visit [www.mrfabrics.in](http://www.mrfabrics.in) or connect with us on social media at Mrfabrics.
2. Privacy Policy
Last updated: 12/07/2024
This Privacy Policy explains how Mrfabrics ("we", "us", "our") collects, uses, and discloses your personal information when you visit or use our services at mrfabrics.in (the "Site").
Information Collection:
- Direct Information: Name, address, phone number, email, order details, account information, and customer support communications.
- Cookies: Usage data like device and browser info, IP address, and interactions with our Site.
- Third Parties: Information from service providers like payment processors and shipping partners.
Usage of Information:
- Services: Process payments, fulfill orders, provide customer support, and communicate with you.
- Marketing: Send promotional messages and tailored advertisements.
- Security: Detect and prevent fraud or illegal activities.
Sharing Information:
- Vendors: Service providers (e.g., IT management, payment processing).
- Business Partners: For services and advertising.
- Legal Compliance: When required by law.
Your Rights:
-Access and Correction: Request access to or correction of your personal information.
- Deletion: Request the deletion of your personal information.
- Communication Preferences: Opt-out of promotional emails at any time.
Security and Retention:
- We use various measures to protect your data but cannot guarantee "perfect security".
- Data retention depends on account maintenance, legal obligations, and other factors.
Cookies:
- Cookies enhance site functionality and user experience.
- You can manage cookie preferences through your browser settings.
Changes to the Policy:
- We may update this Privacy Policy. The latest version will be posted on our Site with the updated date.
3 Terms and Conditions
Welcome to Mrfabrics.in by Mrfabrics!
Explore our wide range of fabrics and accessories with ease. To ensure a smooth shopping experience, please take a moment to read our Terms of Service.
Contact Us:
- Email: [mrfabrics.contact@gmail.com](mailto:mrfabrics.contact@gmail.com)
- Website: [www.mrfabrics.in](http://www.mrfabrics.in)
- Instagram: [Mrfabrics](https://www.instagram.com/mrfabrics)
Terms of Service:
1. Overview:
- This site is operated by Mrfabrics. By accessing or using our website, you agree to the terms and conditions outlined here.
2. Online Store Terms:
- You must be of legal age to use our site. Using our site for illegal purposes is prohibited. Violating these terms may lead to immediate termination of services.
3. General Conditions:
- We reserve the right to refuse service at any time. Your data (excluding credit card information) may be transferred unencrypted across various networks.
4. Product and Service Information:
- Prices and availability are subject to change without notice. We strive to display our products accurately, but we cannot guarantee that your monitor will display colors correctly.
5. Billing and Account Information:
- Please ensure your account information is accurate and up-to-date. We may limit or cancel orders at our discretion.
6. Third-Party Tools and Links:
- We may provide access to third-party tools and links for your convenience. We are not responsible for any third-party content or transactions.
7. User Comments and Feedback:
- By submitting comments, you grant us the right to use them without restriction. Please ensure your comments do not violate any third-party rights or laws.
8. Personal Information:
- Your personal information is governed by our Privacy Policy.
9. Errors and Inaccuracies:
- Occasionally, there may be typographical errors or inaccuracies on our site. We reserve the right to correct these errors without prior notice.
10. Prohibited Uses:
- You are prohibited from using our site for unlawful activities, harassment, or any other prohibited actions outlined in our terms.
11. Limitation of Liability:
- We do not guarantee uninterrupted, secure, or error-free services. We are not liable for any direct or indirect damages arising from your use of our services.
12. Indemnification:
- You agree to indemnify and hold Mrfabrics harmless from any claims arising from your breach of these terms or violation of any law.
13. Governing Law:
- These terms are governed by the laws of India.
14. Changes to Terms of Service:
- We reserve the right to update these terms at any time. Please review them periodically.
4. MrFabrics Shipping Policy
Last Updated: 12-07-2024
For International Buyers:
- We ship orders through registered international courier companies or International Speed Post only.
- Orders are typically shipped within 8+ days or as per the agreed delivery date at the time of order confirmation.
- Delivery timelines are subject to the norms of the courier company or postal authorities.
- MrFabrics is not responsible for delays caused by courier companies or postal services. We guarantee to hand over the consignment within 8+ days from the date of order and payment or as per the agreed delivery date.
For Domestic Buyers:
- Orders are shipped through registered domestic courier companies or Speed Post only.
- Shipments are dispatched within 8+ days or according to the delivery date agreed at the time of order confirmation.
- Delivery is subject to the norms of the courier company or postal authorities.
- MrFabrics is not liable for delivery delays by the courier company or postal authorities. We ensure the consignment is handed over within 8+ days from the date of order and payment or as per the agreed delivery date.
General Information:
- All orders will be delivered to the address provided by the buyer.
- Confirmation of delivery will be sent to your registered email ID.
- For any issues with our services, please contact our helpdesk at 9718700325 or
Thank you for shopping with MrFabrics!
www.mrfabrics.com
Office Address: Shop No. 465, Sadar Bazar, Gurgaon (Haryana) 122001
Email: sales.elga@gmail.com
Support Mail: mrfabrics.contact@gmail.com
Phone: 9718700325
WhatsApp Number: 9718700325
